The Doxie Promise

Return and Refund Policy: 

We understand that sometimes things go wrong, and you may need to make a return. No worries, we've got you covered, just keep this in mind. Returns are accepted only if the item arrives damaged or with poor print quality.

We are a small, print-on-demand store, and every order is custom-made for you. Therefore, we cannot accept returns for purchase regret. Please reach out to us within 7 days of receiving your order, and our team will assist you in making things right.

How We Handle Returns:

1. Contact our customer service team at info@thedoxiedwelling.com with your order number and a snapshot/explanation of the issue.
2. Our dedicated Doxie Detectives will investigate the matter and determine if a return is in order.
3. If a return is approved, we'll send you instructions on what to do next.

Policies to Remember:

• Items must be returned in their original condition.
• Customized items are final/non-returnable unless there's a manufacturing defect.

Refund and Exchange Magic:

Once we receive your return and perform our quality inspection, we'll either refund your purchase or send you a replacement – your choice! Refunds will be issued to the original payment method.

The Doxie Dwelling's Promise:

We're committed to ensuring your experience with us as satisfying as possible. If you have any questions or concerns, please don't hesitate to reach out – we're here to make your doxie dreams come true!

Remember, at The Doxie Dwelling, every purchase supports our mission to spread dachshund happiness worldwide. Thank you for being part of our doxie-loving family!

Paw-sitively Yours,

The Doxie Dwelling Team